I recently purchased the Fern Digital Knit chair, and it has exceeded my expectations in every way. The polished aluminum gives the chair a high-end look. The seat cushion strikes the perfect balance between firm support and comfort. The Digital Knit backing is soft and comfortable, ideal for extended use. I did not get the adjustable lumbar support, but the chair keeps my posture aligned during long workdays, and the built-in support is more than enough for me. The 4D arms and seat adjustments allow me to customize the fit, so I never feel fatigued and have eliminated my shoulder and hip pain.
Customer Service is excellent! Sue even called me directly after our online chat to assist with configuring the chair, which went above and beyond my expectations. It’s rare to find a brand that treats customers with such care, and it made the whole experience stress-free.
This chair combines ergonomic design with outstanding customer service. It’s not just a high-end purchase—it's an investment in my comfort and productivity. I’d recommend it to anyone looking for a high-quality office chair backed by a company that truly values its customers.
