You may shop the Haworth Store as a guest or a registered account holder. You are not required to create an account; however, an account allows you to access an expedited checkout process and a customized shopping experience. If you are an employee of a company utilizing a Haworth discount program, you will be required to create an account to receive and view your discounts.
If you forget your password, click the “Forgot your password?” link on the login page and enter your email. A password reset link will be sent to the email on your account. If you need further assistance, please contact firstname.lastname@example.org.
The Haworth Store website does not support Internet Explorer, so please ensure you are using a browser such as Chrome, Firefox, or Safari. If you have already created an account and activated it, please clear your browser’s cache and try logging in again. If you are still experiencing issues, please email email@example.com, call 877-HAWORTH, or use our live chat feature at the bottom of the page for assistance.
For questions related to the Haworth Store, please email firstname.lastname@example.org, call 877-HAWORTH, or use our live chat feature at the bottom of the page. Our store support team is available Monday through Friday between the hours of 8 a.m. and 5 p.m. ET. If you are looking for more information about Haworth, please visit our website.
In stock items ship within three business days. If the item you wish to purchase is not in stock, an estimated ship date will be provided at checkout.
We make every effort to display available finishes and colors as accurately as possible; however, images and color representation can vary based on your display type, resolution, or settings.
While we may not be able to accommodate all fabric swatch requests, we will do our best to assist you prior to your purchase. Should you have a question about fabrics or finishes, please contact email@example.com or call 877-HAWORTH.
Some items arrive fully assembled and ready to use, right out of the box; however, others do require assembly. We offer a white glove service on several items — where onsite assembly is included as part of your purchase. For items that require assembly, we strive to make the process easy with step-by-step instructions and/or tutorial videos. If needed, additional information can be found on our Assembly & User Guides page.
Most of our items are manufactured at various manufacturing plants within the United States.
For any questions or issues pertaining to your Haworth item, please email firstname.lastname@example.org, call 877-HAWORTH, or use our live chat feature at the bottom of the page.
Yes! We offer several replacement parts and add-ons for purchase. Visit our Parts page for more information. If you require a replacement part that is not listed on our website, please contact email@example.com or call 877-HAWORTH for assistance.
Each item has unique care and maintenance instructions, which are available on the product's web page. A complete guide to care and maintenance is also available upon request. For assistance, email firstname.lastname@example.org, call 877-HAWORTH, or use our live chat feature at the bottom of the page.
Please email email@example.com, call 877-HAWORTH, or use our live chat feature at the bottom of the page for assistance.
We charge sales tax in all states where sales tax is required. Sales tax is calculated at checkout based on your shipping address. The Haworth Store no longer accepts government and/or tax-exempt orders. Any order placed through the Haworth Store will be charged and processed with applicable state-aligned sales tax. If you are a non-profit organization or government agency, please contact your nearest Haworth dealer to place a government or tax-exempt order.
For your convenience, we accept Visa, Mastercard, American Express, and Discover credit and debit cards. We also offer the option to finance your order using Affirm.
Your method of payment will be charged when you submit your order.
If you would like to change or cancel your order before it has shipped, please contact us immediately by calling 877-HAWORTH.
Items purchased on the Haworth Store ship within the contiguous United States and Canada. Canadian customers should visit our Canadian store here to place their orders.
We offer free ground shipping on all orders. We also offer a white glove service with delivery to the room of your choice, plus assembly, for an additional fee. If you select this option, charges based on your location will display at checkout. View our Shipping & Delivery page for more information.
Unfortunately, we do not provide expedited shipping, but our in stock items ship from our fulfillment center within three business days.
Yes! Once your order has shipped, you will receive a shipping confirmation email with tracking information included. If you have any questions about your order, please contact us at firstname.lastname@example.org, call us at 877-HAWORTH, or use the live chat feature at the bottom of the page.
As long as the items in your order are in stock, and you select ground shipping, they will ship together — with the exclusion of Ergotron items, which will always ship separately. If the order includes items that are both in stock and made to order, and you select ground shipping, each item will ship separately as it becomes available. If you select our white glove service, your items will be delivered and installed together — with the exclusion of Ergotron items, which will arrive separately as those items can only ship via ground shipping.
Depending on your location, you can expect your order to arrive 3-5 days after it ships.
If you would like to return your item(s) purchased through the Haworth Store, we accept returns within 30 days from the date you received your order. Please note that Outlet purchases are final sale and non-refundable. The item(s) must be returned in the original packaging. If you disposed of the original packaging, please contact email@example.com or call 877-HAWORTH for assistance. View our Returns & Refunds page for more information.
Yes, returns are always free! However, there is a 20% restocking fee if your returned item(s) total more than $2,000. For more information, visit our Returns & Refunds page or contact firstname.lastname@example.org to begin the return process.