Thank you for taking the time to leave a review for the Fern Office Chair. We're thrilled to hear that it's the best chair you've ever purchased and that you've noticed a difference in quality and comfort compared to previous chairs.
We understand that it may seem expensive, but we believe that investing in a high-quality chair is worth it in the long run. We apologize for any inconvenience caused by the initially limited feeling, but we're glad that after making adjustments, you've found the chair to be on a different level.
We're also happy to hear that our customer service team was able to assist you with the shipping damage issue and that you had a positive experience with us overall. We appreciate your feedback and will take note of your tip about not putting too much pressure on the armrests.
Thank you for choosing our product and for your kind words. We hope you continue to enjoy the Fern Office Chair for years to come!